OZ
OZ Connection
Frequently asked questions

FAQ

Can I book online?

Not yet. For now, all bookings start with a WhatsApp or contact request so we can check your arrival details and make sure the right package fits your situation.

Are prices fixed?

Australia Starter and Melbourne Ready prices are fixed launch prices. Melbourne Arrival is a limited launch offer available for selected arrival dates and selected hostel options.

Is accommodation included in Melbourne Arrival?

Yes, Melbourne Arrival includes 7 nights in a selected shared hostel dorm. 4-bed dorm and private room upgrades may be available on request.

Do you guarantee a job?

No. OZ Connection helps with job search direction, CV preparation, local guidance and practical steps. We do not guarantee employment.

Do you provide visa or migration advice?

No. OZ Connection does not provide migration advice. Where needed, we can refer clients to registered professionals.

Are TFN and ABN applications free?

Yes, official TFN and ABN applications are free. OZ Connection charges for guidance, preparation, support and helping clients avoid mistakes during their arrival setup.

Can parents contact OZ Connection?

Yes, with the Parents Peace of Mind add-on. Updates are shared only with the traveller's consent.

Can I add Parents Peace of Mind later?

Yes. Parents Peace of Mind can be added anytime before or after arrival.

Is Parents Peace of Mind an emergency service?

No. It gives families a local contact and reassurance updates, but it does not replace emergency, medical, legal or insurance services.

Is Mail Holding included?

Mail Holding is available as a 12-month add-on for Australia Starter and Melbourne Ready. It is included in Melbourne Arrival.

What if my arrival date does not work for Melbourne Arrival?

We will let you know and suggest the best available option. Melbourne Ready may still be available to help you prepare your first two weeks properly.

Is OZ Connection available outside Melbourne?

Australia Starter can support clients arriving anywhere in Australia. Melbourne Ready and Melbourne Arrival are focused on Melbourne.

Who provides the bank account, SIM card, hostel or airport transfer?

Bank accounts and SIM cards are provided by third-party providers. The hostel and airport transfer for Melbourne Arrival are organised by OZ Connection through selected providers.

Contact

Ready to start your Australian journey?

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